AmumRates assists residents of the City of Johannesburg with queries and assistance related to a variety of services. These services include:
- Clearances
- Locating accounts and balances
- Queries and investigation of charges on accounts
- Recon of accounts
- Arrangements to pay COJ over a set number of months
- Closing accounts
- Finalising accounts
- Inserting water and electricity readings
- Correcting inf on accounts i.e.: postall address/incorrect street addres info
- Refunds
- Water queries/electricity queries
- Reconnections of meters/conversions of pre-paid meters
- Correction on billing errors
- Change of ownership
- Refund investigation
- Linking of services and many more